Terms of Service

Last Updated: July 23, 2026

1. Introduction

Welcome to HELLIKNOW IOWE LOTS, LLC. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

HELLIKNOW IOWE LOTS, LLC is a limited liability company operating under the laws of the State of Ohio. These Terms constitute a legally binding agreement between you and HELLIKNOW IOWE LOTS, LLC. Please read them carefully before using our services.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Company," "we," "us," "our" refers to HELLIKNOW IOWE LOTS, LLC, its affiliates, employees, officers, directors, agents, and assigns.
  • "Client," "you," "your" refers to the individual or entity accessing or using our services, and any of its representatives.
  • "Services" refers to all products, services, content, features, and functionalities offered by the Company through our website or otherwise.
  • "Website" refers to the Company's website and all associated pages, subdomains, and content.
  • "Agreement" refers to these Terms of Service and any additional terms incorporated by reference.
  • "Confidential Information" means any information disclosed by one party to the other that is marked as confidential or that a reasonable person would understand to be confidential.
  • "Intellectual Property" includes patents, copyrights, trademarks, trade secrets, and any other proprietary rights.

3. Description of Services

HELLIKNOW IOWE LOTS, LLC provides computer systems design and related technical services, including but not limited to:

  • Computer systems design, development, and integration
  • IT consulting and advisory services
  • Cloud computing solutions and infrastructure management
  • Managed IT services and technical support
  • Network design, security, and optimization
  • Software development and implementation
  • Data analytics and business intelligence solutions

The specific scope, deliverables, and timelines for services provided to a Client shall be defined in a separate Statement of Work (SOW) or service agreement entered into between the parties. In the event of any conflict between these Terms and a SOW, the SOW shall prevail with respect to the specific services described therein.

4. Intellectual Property Rights

4.1 Company Intellectual Property

All content, materials, designs, software, code, algorithms, methodologies, documentation, and other intellectual property created, developed, or provided by the Company in connection with the Services, including any improvements, modifications, or derivative works thereof ("Company IP"), are and shall remain the sole and exclusive property of the Company. Nothing in these Terms grants you any right, title, or interest in or to any Company IP, except for the limited right to use the Services as expressly provided herein.

4.2 Client Intellectual Property

Any data, information, materials, or intellectual property provided by you to the Company ("Client IP") shall remain your property. You grant the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, and modify the Client IP solely for the purpose of providing the Services to you. This license terminates upon completion of the Services, except as necessary to fulfill ongoing obligations or as required by law.

4.3 Feedback and Suggestions

Any feedback, suggestions, ideas, or recommendations you provide regarding the Services shall become the property of the Company. You hereby assign all rights, title, and interest in such feedback to the Company. The Company shall have no obligation to keep such feedback confidential or to compensate you for it.

4.4 Reservation of Rights

All rights not expressly granted in these Terms are reserved by the Company and its licensors. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Company IP without the Company's prior written consent.

5. Fees and Payment

Fees for services shall be as set forth in the applicable SOW or service agreement. Payment terms include:

  • Invoices are due within thirty (30) days of the invoice date unless otherwise specified in the SOW.
  • Late payments shall accrue interest at the rate of 1.5% per month or the highest rate permitted by applicable law, whichever is less.
  • You agree to reimburse the Company for all costs incurred in collecting any late payments, including reasonable attorneys' fees.
  • All fees are non-refundable unless otherwise expressly stated in the SOW.
  • Fees are exclusive of all taxes, duties, and levies, which you shall be responsible for paying.
  • The Company reserves the right to modify its fees upon thirty (30) days' written notice.

6. Confidentiality

Both parties agree to maintain the confidentiality of all Confidential Information disclosed during the course of the relationship. Each party agrees:

  • To use Confidential Information solely for the purpose of performing obligations under these Terms.
  • To not disclose Confidential Information to any third party without the prior written consent of the disclosing party.
  • To protect Confidential Information using the same degree of care used to protect its own confidential information, but in no event less than reasonable care.
  • To limit access to Confidential Information to those employees and contractors who have a need to know and who are bound by confidentiality obligations at least as restrictive as those contained herein.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party's possession prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is required to be disclosed by law or court order.

7. Warranties and Disclaimers

The Company warrants that the Services will be performed in a professional and workmanlike manner in accordance with industry standards. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

The Company does not warrant that: (a) the Services will be uninterrupted, timely, secure, or error-free; (b) any defects or errors will be corrected; (c) the Services will meet your specific requirements; or (d) the results obtained from the use of the Services will be accurate, complete, or reliable.

You warrant that you have the authority to enter into these Terms and that your use of the Services will comply with all applicable laws and regulations.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION IS CUMULATIVE AND NOT PER-PROJECT.

THE PARTIES ACKNOWLEDGE THAT THE FEES REFLECT THE ALLOCATION OF RISK SET FORTH IN THESE TERMS AND THAT THE COMPANY WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS ON ITS LIABILITY.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of or access to the Services in violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party right.
  • Any content or data you provide, upload, or transmit through the Services.
  • Your violation of the intellectual property rights of any third party.
  • Any dispute between you and any third party arising from your use of the Services.

The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with the Company in asserting any available defenses.

10. Term and Termination

These Terms shall remain in full force and effect while you use the Services. The Company may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

  • Your right to use the Services immediately ceases.
  • You must stop all use of the Services and delete any copies of Company IP in your possession.
  • The Company shall have no obligation to retain or provide you with any data or content.
  • Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Intellectual Property Rights, Confidentiality, Limitation of Liability, Indemnification, and Governing Law.

Either party may terminate the Agreement for convenience upon thirty (30) days' written notice. The Company may also terminate the Agreement immediately if you fail to pay any amounts due when due.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Ohio. Each party irrevocably submits to the personal jurisdiction of such courts and waives any objection to venue or inconvenient forum.

Prior to initiating any legal proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may submit the dispute to mediation before filing any legal action. The parties shall share the cost of mediation equally.

12. User Conduct

When using our Services, you agree to comply with the following rules of conduct:

  • You shall not use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
  • You shall not attempt to gain unauthorized access to any part of the Services, other user accounts, or computer systems or networks connected to the Services.
  • You shall not interfere with or disrupt the integrity or performance of the Services or any third-party data contained therein.
  • You shall not upload, post, or transmit any viruses, malware, or other malicious code.
  • You shall not engage in any conduct that restricts or inhibits any other user from using or enjoying the Services.
  • You shall not impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • You shall not harvest, collect, or store personal information about other users without their express consent.
  • You shall not use the Services to transmit any unsolicited commercial communications (spam).

The Company reserves the right to investigate and take appropriate legal action against anyone who violates these provisions, including suspending or terminating access to the Services and reporting such conduct to law enforcement authorities.

13. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

The inclusion of any link does not imply endorsement by the Company of the third-party site or service. You access such third-party sites or services at your own risk. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

The Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party sites or services.

14. Force Majeure

Neither party shall be held liable for any delay or failure in performance of its obligations under these Terms to the extent such delay or failure is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, government actions, embargoes, supply chain disruptions, internet service provider failures, power outages, or other events that are unforeseeable and beyond the parties' control.

The affected party shall promptly notify the other party of the force majeure event and shall use reasonable efforts to mitigate its effects. The obligations of the affected party shall be suspended for the duration of the force majeure event. If the force majeure event continues for more than thirty (30) consecutive days, either party may terminate the Agreement upon written notice without further liability.

15. Entire Agreement

These Terms, together with any SOWs, service agreements, and other documents incorporated herein by reference, constitute the entire agreement between you and the Company regarding your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The failure of the Company to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

These Terms may not be assigned by you without the prior written consent of the Company. The Company may assign these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Email: support@helliknow.shop

Phone: +1 (218) 384-0990

Address: 12310 STOWE DR POWAY, OH 92064